AnsweredAssumed Answered

Mysql database backup problem in windows

Question asked by Jaime Cruz on Jan 11, 2015
Latest reply on Jul 23, 2015 by Thomas Bernimont
Dear sirs, I installed the system in my Windows 2008 R2 web server with the sugarcrm-CE-6.5.20-windows-installer.exe without any problem.
The CRM system works ok, and we can access from different places without problem.

My problem is how to make regular backups of the mysql database named "sugarcrm" used by the system.

Checking the config file config.php I can see the database name is sugarcrm 

'db_name' => 'sugarcrm',

but when I execute phpmyadmin in the server ( to perform the backup I can see only 2 databases: "test" and "information_schema".
Where is the database sugarcrm?

What I'm doing wrong?
Can you help me how to find that database to make the backup?

Thanks and best regards,

Jaime Cruz