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How can I create a report for Goals and for Record Lifetime?

Question asked by stavmaor stavmaor on Jan 5, 2015
Latest reply on Jan 14, 2015 by Alex Nassi

We are using SugarCRM version 7.2 and i need help with defining two kinds of reports:

1. Goals - I want to set a goal for each user/team and create a report that will show each user their goal, where they are now (comparing to the goal) and how much time they have left in order to achieve this goal.
This way, each user will be always aware to his monthly/weekly tasks and the managers will be able to supervise and track their employee work.

2. Records lifetime - I want to create a report that will show the time it takes for each record in the system from the minute it was enter to the CRM, until it got converted, etc.
Meaning, I want to track my users work bt knowing how much time it takes for them to to do something.

I'v been searching a while and couldn't find any solution,
Please advise me(: