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How to Custom Email "Insert Variables" Dropdown

Question asked by Hazel Hazel on Jan 3, 2015
Hi all, I know that there is a way to include "Case" into the Email module "Insert Variables" Dropdown list. However, it only shows me Account / Contact / Lead / Target / Users. 

May I know how do I include it? Desperately need help. Anw, I'm currently using SugarCRM CE 6.5.6.