AnsweredAssumed Answered

SMTP logging

Question asked by DEVINSIMPSON DEVINSIMPSON on Dec 17, 2014
Latest reply on Dec 19, 2014 by Mike Russell
using SugarOnDemand.  Having issues on web setup of smtp.  Figured i'd ask the forum since the support portal is next to useless if you have a real issue needing fixed quickly not in a week after a 24 hour lag in replies

Directions for looking at logging are as follows

Using Sugar Logging
Adjusting the Log Level
You can adjust your logging level by performing the following steps:

Navigate to Admin > System Settings.
Scroll down to the Logger Settings section.
Select your desired option in the Log Level dropdown.
Click Save to activate the new logging level.
Viewing the Log
You can view the log through Sugar using the following steps:

Navigate to Admin > System Settings.
Scroll down to the Logger Settings section.
Click "View Log".
In order to see all of the current logging file, click "All".
After resolving your issue, return to the System Settings page and change the log level back to "Fatal".

1. I do not see the first option to set logging
2. vewing logs shows no SMTP logging. possible due to issue 1.

this is what i see, no logger settings section with a dropdown and when i look at the logs and search for smtp there are no entries.

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