AnsweredAssumed Answered

Workflow to update leads-assigned_user_id with a custom field value?

Question asked by Rob Roberts on Dec 5, 2014
Latest reply on Dec 5, 2014 by Bill Convis

6.7.8 Professional (onDemand)

Working with Act-on integration and need to update the "Assigned To" on leads. I've created a custom field to include the UserName and need to select the user_id field and update the leads-assigned_user_id with this value via workflow on Lead creation (push from Act-on). The Act-on push will include this custom field ActOn_Assigned_User. Only options on Workflow Action are to Update with Logged On User or Logged On User's Manager. Not very helpful since Sugar prevents third parties tools from updating the Assigned To field.