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How to parse inbound email messages to change status on another module?

Question asked by LMSzor LMSzor on Dec 3, 2014
Latest reply on Oct 25, 2015 by ikurup@squiz.net ikurup@squiz.net
Hi. I'm in need of creating email parser for incoming messages. I want to do this by logic_hook, but I have a question - should it be created for Emails module or InboundEmail?

Thing that I'm trying to accomplish is to update status on my custom module according to the first word in an email message - if "ok" then "Assigned", is "nope" then "Rejected". ID of record in custom module is given in subject of the message.

I'm using SugarCRM v6.5.18.

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