How can I receive inbound email in CE?

Community Alumni User over 9 years ago

Using community edition , how do i receive emails inside sugarcrm? Required Plugins or ?

0 Muhammad Shaji Uddin over 9 years ago

just configure your email account no need extra plugin
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0 Maybray Digital over 9 years ago

1. Go to Admin > Email Settings and configure your outgoing email settings.
2. Go to user's account; Email > Settings > Add email accounts.
Maybray Digital Pty Ltd.
Level 1, 16 McDougall Street,
Milton 4064, Queensland
Ph: ++61 7 3814 2909
http://www.maybray.com
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0 Kiddyty Kiddyty over 9 years ago

I will be able to receive the inbound email in Sugar CRM?
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0 Muhammad Shaji Uddin over 9 years ago in reply to Kiddyty Kiddyty

yes
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0 Abhi Abhi over 9 years ago in reply to Kiddyty Kiddyty

i have notice that group inbound email is not working with 6.5CE

but if i configure user email->settings->mail account its working

is like group inbound email functionality its only for pro version ?
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0 Muhammad Shaji Uddin over 9 years ago in reply to Kiddyty Kiddyty

are you administrator of you SugarCRM or a basic user?
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0 Abhi Abhi over 9 years ago in reply to Kiddyty Kiddyty

i have try to set up group inbound email with admin user

it dint' work so i config email from user account
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0 Muhammad Shaji Uddin over 9 years ago in reply to Kiddyty Kiddyty

ok check below link. there is no such kind of confirmation that it will not work on community edition because below link is for CE 6.5.x. May be there is issue with your mail server or you are entering wrong mail settings
I checked my gmail account and it working successfully as Group Mail Account

http://support.sugarcrm.com/02_Documentation/01_Sugar_Editions/05_Sugar_Community_Edition/Sugar_Comm...
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0 Abhi Abhi over 9 years ago in reply to Kiddyty Kiddyty

have u check with 6.5

https://suitecrm.com/forum/suitecrm-7-0-discussion/2847-how-to-set-up-group-inbox-mail-for-sales-team
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0 Muhammad Shaji Uddin over 9 years ago in reply to Kiddyty Kiddyty

but i checked my gmail account is configuring successfully

Did you configured successfully your email account as Group mail account?
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