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Why is Account Name not available as a variable in an email template in a Campaign?

Question asked by on Nov 23, 2014
Latest reply on Oct 19, 2015 by Dave Dave
I am using SugarCRM CE 6.5.17. I set up a target list from a group of targets which have an account name. I created an email template which included the account name variable, but when I send a test, the variable is not inserted, only the code for the account_name variable.

Does anyone know why this is happening, and how I can correct it? It's sort of important to my campaign that I insert the account name variable in the proper place.