AnsweredAssumed Answered

How to hide some of the fields in Email QuickCreate Case?

Question asked by Udayakumar Sarangapani on Nov 19, 2014
Latest reply on Mar 29, 2016 by delsugar
Dear Experts,

I am using SugarCRM CE 6.5.14.

I want to hide some of the fields in Quick Create from Email -> Quick Create -> Case popup.
Because I could not load the dynamic lists in the dropdown fields.
They are working in Create Case (in Case module) but not working in Email module.

While I access the same in Case module, it works fine. So, I need all the fields in Cases module and I want to hide some of the fields while accessing from Email to Case.

Please help me out.

Thanks in advance.

-Uday

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