AnsweredAssumed Answered

Email templates can't be found

Question asked by Demian Demian on Oct 23, 2014
Latest reply on Oct 27, 2014 by Demian Demian

My SugarCRM version 5.2.0i is integrated with my website (Drupal). Everytime a new user creates an account on my site, the system sends an Welcome e-mail to the user. The thing is, I need to edit this e-mail template, but I can't find it. I see the E-mail Templates option on SugarCRM, but none of the templates there are being used, so I assume the system is retrieving the template from someplace else. Any ideas on where could it be?