AnsweredAssumed Answered

Project Template Grid will not load

Question asked by Steve Townes on Oct 23, 2014
Latest reply on Oct 23, 2014 by Alex Nassi
I am unable to view any of my project templates that I've created.  The page loads and all I am able to see it the "Project Templates:Home" header.  I've cleared the cache and closed the browser, and attempted to view on 3 different browsers, including my mobile device.  

Additionally, my colleagues are able to view the page without issue.  It appears the issue is isolated to my account.  I have administrative rights and as far as I can see I have the same team association and viewing rights as every other team member.

With a little trouble shooting I was able to find an error message in my Chrome Element inspector which found the following error:

GET index.php?module=Project&action=ProjectTemplatesListView&bwcFrame=1
500 (Internal Server Error)

Any insight would be very helpful as this is becoming quite a frustration.

Thank you,

Steve

Outcomes