AnsweredAssumed Answered

How to close an opportunity with multiple revenue line items, each with different win/lose status

Question asked by Sarah Sarah on Oct 21, 2014
Latest reply on Oct 22, 2014 by Sarah Sarah
Testing the trial version with a view to buying the Professional edition.


Opportunity XYZ with
1) revenue line item A = Win (500K)
2) revenue line item B = lose (100K)

Why is the overall status of the opportunity updated as 'close-win' and total amount won is reflected as 600K?

Should I actually separate these 2 items into 2 distinct opportunities?

How do I update the actual amount closed/won (which could be different from the best/likely/worst value) without having to go through the quote module?