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Errors like "File upload://import/status_.csv cannot be touched" when importing Contacts via CSV

Question asked by christian.flamm christian.flamm on Oct 14, 2014
Latest reply on Oct 16, 2014 by haneef.faisal@gmail.com
SugarCRM 6.5.17 Pro

When I try to import Contacts via a previously exported CSV file the log shows these lines
Tue Oct 14 15:07:33 2014 [1631][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/dupes_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
Tue Oct 14 15:07:33 2014 [1631][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/dupesdisplay_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
Tue Oct 14 15:07:33 2014 [1631][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/errorrecords_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
Tue Oct 14 15:07:33 2014 [1631][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/errorrecordsonly_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
Tue Oct 14 15:08:45 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][FATAL] Caught error: stat(): stat failed for upload/import/error_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv
Tue Oct 14 15:08:45 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][FATAL] Caught error: touch(): Unable to create file upload://import/error_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv because No such file or directory
Tue Oct 14 15:08:45 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/error_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
Tue Oct 14 15:08:48 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][FATAL] Caught error: stat(): stat failed for upload/import/status_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv
Tue Oct 14 15:08:48 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][FATAL] Caught error: touch(): Unable to create file upload://import/status_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv because No such file or directory
Tue Oct 14 15:08:48 2014 [1627][3eb0e43d-38f1-6fda-0ed3-526e230b2f8d][ERROR] File upload://import/status_3eb0e43d-38f1-6fda-0ed3-526e230b2f8d.csv cannot be touched
What's wrong here?

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