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Workflows stopped working after upgrade to 7.2.2.1

Question asked by Cindy Trainor on Oct 6, 2014
Hi:

I upgraded to 7.2.2.1 Enterprise editon this weekend, enabled automatic case creation through email and had a couple of workflows setup to populate the case based on the email address that created the case (we have two email addresses). Everything was working and then for no reason that I can find, the record view of the case is not showing the related email for normal users. Admin users see the related email in the record view. Everybody can see the related email in the preview.
Any ideas?

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