AnsweredAssumed Answered

7.2: Quote .PDF Header Logo won't show

Question asked by Christopher Grenness on Sep 12, 2014
Latest reply on Feb 18, 2015 by Jamshid A
I've consulted both the Admin Guide and the "Administrating SugarCRM" book by Megan Sheehan.
None of them specify any special requirements other than the logo file must be .jpg or .png (no min/max size, aspect, name, etc.)
Still, when I try to add an image to go as Quote Header, it never actually shows up.
The closest I have come to some sort of 'response' from the system is the following error message when trying to view a Quote pdf:
TCPDF ERROR: [Image] No such file or directory in upload/33d52abd-b5f2-4d5c-1471-5412aa1ec798quotehead.png
Does anyone have any idea what I'm doing wrong?
(I don't know how I possibly can do it wrong - I click on Header Logo File/Choose File, I select a .png from my hard drive, then I save the .pdf template)