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Problem Installing SugarCRM Community Edition 6.5.17  on Windows 8.1

Question asked by smbbasis smbbasis on Sep 9, 2014
Latest reply on Sep 11, 2014 by Mark Willert
During installation, the two following error message appears:

"Database unavailable Database
Support was not found. Please makesure you have the de nødvendige drivers for one of the following supported Database Types: MySQL or MS SQLServer. You might need-to uncomment the extension in the php.ini file, or recompile with the right binary file, depending on your version of PHP. Please Refer to your PHP Manual for more information on how to enable Database Support. "

"MB Strings Module Functions Associated with the Multibyte Strings PHP extension (mbstring) som needed by the Sugar application were not found.

Generally, the mbstring module is not enabled by default in PHP and must be activated with --enable-mbstring då PHP binary is built. Please Refer to your PHP Manual for more information on how to enable mbstring support. "

The installation is on a PC with Windows 8.1., PHP Version 5.5.16, SugarCRM 5.6.17, Apache 2.4.10 and MySQL 5.6.20.

PHP is located in the folder: C: \ php
Apache is located in the folder: C: \ Apache24
SugarCRM is located in the folder: C: \ Apache24 \ htdocs \ SugarCRM
Mysql is located in the folder: C: \ Program Files (x86) \ MySQL


Have enabled the recommendations in the php.ini file:

; Windows Extensions
; Note that ODBC support is built in, so no dll is needed for it.
; Note that many DLL files are located in the extensions / (PHP 4) ext / (PHP 5)
; extension folders as well as the separate PECL DLL download (PHP 5).
; Be acidic two Appropriately set the extension_dir Directive, the following.
;
; extension = php_bz2.dll
extension = php_curl.dll
extension = php_fileinfo.dll
extension = php_gd2.dll
; extension = php_gettext.dll
; extension = php_gmp.dll
; extension = php_intl.dll
; extension = php_imap.dll
; extension = php_interbase.dll
; extension = php_ldap.dll
extension = php_mbstring.dll
; extension = php_exif.dll; Must be after mbstring as it depends on IT
extension = php_mysql.dll
extension = php_mysqli.dll
; extension = php_oci8.dll; Use with Oracle 10gR2 Instant Client
; extension = php_oci8_11g.dll; Use with Oracle 11gR2 Instant Client
; extension = php_openssl.dll
; extension = php_pdo_firebird.dll
extension = php_pdo_mysql.dll
; extension = php_pdo_oci.dll
; extension = php_pdo_odbc.dll
; extension = php_pdo_pgsql.dll
extension = php_pdo_sqlite.dll
; extension = php_pgsql.dll
; extension = php_pspell.dll
; extension = php_shmop.dll

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