AnsweredAssumed Answered

FIND DUPLICATES and MERGE commands both fail

Question asked by Wayne Wayne on Sep 8, 2014
Latest reply on Sep 10, 2014 by Wayne Wayne
6.5 PRO On-Demand

Hi everyone,

1. Duplicate records are not being found during a filtered search of CONTACTS' records. I can found them through the CONTACT LIST VIEW.

2. MERGING said duplicate records results in the error message "you need to select 2 records for merge." However, I am selecting two records??

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Thanks (peace!)