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Unable to send through group email account

Question asked by pt1xoom on Sep 2, 2014
Latest reply on Sep 8, 2014 by pt1xoom
Hello,

I have a group email account that is able to receive email and create cases out of those emails. Under my account, when I create a new email, I have the option to use that account to send out the email.

None of my users are able to use that account. I have the "Allow users to send emails using the "From" Name and Address as the reply to address:" as yes. What else am I missing?

Sugar CE Version 6.5.17

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