AnsweredAssumed Answered

Server not responding on Linux installation

Question asked by pwforaker pwforaker on Sep 1, 2014
Latest reply on Sep 5, 2014 by pwforaker pwforaker
First time installation of SugarCRM on (shared) linux server. I cannot get to the Installation Wizard. 

I'm on a Mac. Using Fetch, I uploaded the zip file and used Terminal to unzip. I renamed the SugarCRM directory to 'crm'. I set the permissions on all the enclosed php files to 777. I verified that the php.ini file (two directories up) has the variables_order parameter set to EGPCS. 

Using Safari, I went to [domain]/crm/install.php

Safari times out and displays the compass page with "server not responding". 



CentOS release 6.4 (Final)Linux [server path] 3.10.23-xxxx-grs-ipv6-64 #1 SMP Mon Dec 9 19:06:18 CET 2013 x86_64 x86_64 x86_64 GNU/Linux

# php --version
PHP 5.4.30 (cli) (built: Jul 22 2014 14:46:08) 
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2014 Zend Technologies

# mysql --version
mysql  Ver 14.14 Distrib 5.5.37, for Linux (x86_64) using readline 5.1