AnsweredAssumed Answered

Account screen never completes

Question asked by jlabuelo on Aug 21, 2014
Latest reply on Sep 1, 2014 by jlabuelo
Hi there

We had a sugarcrm CE V6.5 version running normal in an apache and mysql server under ubuntu in Amazon. The only modification we made is changing the virtual host configuration in Apache so the dns redirection works properly in this server

basically we just modified the /etc/apache2/sites-enables/000-default.conf in the line

DocumetRoot /var/www/html/

adding

DocumentRoot /var/www/html/myfolder/ 

So every http connection to port 80 will be redirected to this site which contains the SugarCRM folders.

After this we have restarted apache server using

sudo /etc/init.d/apache2 restart

but now when we try to get access to the accounts screen (which with no filter only contains 5000 accounts aprox). The query stays there forever and never ends.

I am not able to see any error in the php nor the apache log files....

I have tried to change back the Apache Virtual Host configuration, and also restarted the server....but nothing works.

Any ideas or suggestions please?

Thanks a lot!!

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