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How can I customize the Email link to add a Bcc to external Email Client?

Question asked by Bob Langdon on Jul 28, 2014
Latest reply on Jul 30, 2014 by Bob Langdon
I'd like to add a Bcc field when clicking an email address in a lead record (to be added to the external client Bcc field). Something like ?bcc=lead_id@OurDomain.com. Then setup a script to capture the id on our mail server and write a copy of the email to lead history.

Of course, I hope to do so in an upgrade-safe manner.
But where is the "mailto:" link defined?

Thanks,
Bob

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