AnsweredAssumed Answered

Community Edition Workflow

Question asked by Chris Hall on Jul 16, 2014
Hi All,

I hope you are well. I am just looking into the workflow side of what I am trying to achieve in SugarCRM and deciding if I should go down the route of trying to program what I want to do by using Logic Hooks or whether I should purchase a plug in for what I want to do.

Essentially I would like to be able to send email templates based on the creation of certain records and set certain statuses and field access based on other actions.

I guess my question is, is it fairly straight forward to implement workflow through bespoke coding or should I save time and buy a workflow plug? Which plugins are best to look at?