AnsweredAssumed Answered

Error upgrading from 7.2.0 to 7.2.1 professional

Question asked by sonesay inthavong on Jul 13, 2014
Latest reply on Oct 6, 2014 by Laurent Hinoul
I have an error when trying to upgrade from 7.2.0 to 7.2.1 professional. After supplying the file for upload I get a pop prompting me to save a php file and then it hangs at around 20! on the upload section.




  1 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Upgrader v.1.0.0-dev (build 999) starting
  2 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Initializig SugarCRM environment
  3 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - DB timeout set to 28800
  4 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language
  5 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language/en_us.lang.php
  6 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
  7 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
  8 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
  9 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
 10 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Done initializig SugarCRM environment
 11 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Upgrader v.1.0.0-dev (build 999) starting
 12 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Initializig SugarCRM environment
 13 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - DB timeout set to 28800
 14 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language
 15 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language/en_us.lang.php
 16 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
 17 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
 18 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
 19 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
 20 Mon, 14 Jul 2014 09:20:09 +1200 [Upgrader] - Done initializig SugarCRM environment
 21 Mon, 14 Jul 2014 09:20:17 +1200 [Upgrader] - Upgrader v.1.0.0-dev (build 999) starting
 22 Mon, 14 Jul 2014 09:20:17 +1200 [Upgrader] - ERROR: Expected file upload
 23 Mon, 14 Jul 2014 09:23:15 +1200 [Upgrader] - Upgrader v.1.0.0-dev (build 999) starting
 24 Mon, 14 Jul 2014 09:23:15 +1200 [Upgrader] - Initializig SugarCRM environment
 25 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - DB timeout set to 28800
 26 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language
 27 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/install/language/en_us.lang.php
 28 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
 29 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
 30 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language en_us from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language
 31 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Loading language file from /var/www/html/sonesbox.sugarpro.ib4t.co/modules/UpgradeWizard/language/en_us.lang.php
 32 Mon, 14 Jul 2014 09:23:16 +1200 [Upgrader] - Done initializig SugarCRM environment
 33 Mon, 14 Jul 2014 09:23:24 +1200 [Upgrader] - Upgrader v.1.0.0-dev (build 999) starting
 34 Mon, 14 Jul 2014 09:23:24 +1200 [Upgrader] - ERROR: Expected file upload



Any ideas why this is happening?





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