AnsweredAssumed Answered

Problem connecting to mySQL after installing a third party module

Question asked by Marco Pierobon on Jul 9, 2014
Latest reply on Jul 20, 2016 by André Lopes

I was installing a third party module on Sugar 7.2 yesterday, and the system crashed. When I tried to restart the system I couldn't open Sugar. By checking at the sugarcrm.log I found that:

Wed Jul  9 10:21:29 2014 [2144][1][FATAL] mysqli has gone away, retrying
Wed Jul  9 10:21:30 2014 [2144][1][FATAL] Could not connect to DB server localhost as mpierobon. port : Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

What happened? How can it be fixed?