AnsweredAssumed Answered

PHP Notice:  Undefined index: subpanel in ../include/SubPanel/SubPanelViewer.php on line 60

Question asked by fsaki fsaki on Jul 4, 2014
Latest reply on Sep 2, 2015 by rojajvr rojajvr
hi all,

after i upload a document (xxx.msg or xxx.jpg)  trough document subpanel, i cant display the file. it is saying file broken or size is big. it is working for pdf documents. 

i am seeing this error on apache/logs/error.log

[Fri Jul 04 10:30:10 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index: doc_type in /opt/sugar/apps/sugarcrm/htdocs/include/SugarFields/Fields/File/SugarFieldFile.php on line 150, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui[Fri Jul 04 10:30:11 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index: subpanel in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelViewer.php on line 60, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:30:11 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined variable: theme in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelViewer.php on line 66, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:30:11 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index:  in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelDefinitions.php on line 674, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:30:11 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index:  in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelDefinitions.php on line 677, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:30:11 2014] [error] [client 172.16.100.25] PHP Fatal error:  Call to a member function get_buttons() on a non-object in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanel.php on line 120, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:15 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index: doc_type in /opt/sugar/apps/sugarcrm/htdocs/include/SugarFields/Fields/File/SugarFieldFile.php on line 150, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:16 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index: subpanel in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelViewer.php on line 60, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:16 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined variable: theme in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelViewer.php on line 66, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:16 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index:  in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelDefinitions.php on line 674, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:16 2014] [error] [client 172.16.100.25] PHP Notice:  Undefined index:  in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanelDefinitions.php on line 677, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui
[Fri Jul 04 10:31:16 2014] [error] [client 172.16.100.25] PHP Fatal error:  Call to a member function get_buttons() on a non-object in /opt/sugar/apps/sugarcrm/htdocs/include/SubPanel/SubPanel.php on line 120, referer: http://helpdesk.mapfregenelsigorta.com/sugarcrm/index.php?action=ajaxui

and sugarcrm.log

Fri Jul  4 00:13:03 2014 [16099][1][FATAL] SugarPHPMailer encountered an error: Invalid address: Fri Jul  4 00:15:58 2014 [16041][9d8dac3e-9fec-9e18-fbfc-52dfb813db9b][FATAL] Failed to load original or custom subpanel data for  in modules//metadata/subpanels/.php
Fri Jul  4 00:30:11 2014 [16225][9d8dac3e-9fec-9e18-fbfc-52dfb813db9b][FATAL] Failed to load original or custom subpanel data for  in modules//metadata/subpanels/.php
Fri Jul  4 00:31:16 2014 [16231][9d8dac3e-9fec-9e18-fbfc-52dfb813db9b][FATAL] Failed to load original or custom subpanel data for  in modules//metadata/subpanels/.php
Fri Jul  4 00:46:07 2014 [16525][1][FATAL] SMTP -> ERROR:AUTH not accepted from server. Code: 503 Reply: 503 5.5.1 Error: authentication not enabled

Fri Jul  4 00:50:03 2014 [16581][1][FATAL] SugarPHPMailer encountered an error: Invalid address: 

i would be very happy for any help

best regards
Ferit
 







Outcomes