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How do I create an email template using variables for Cases?

Question asked by Laura Laura on Jul 2, 2014
I have been asked to create case open/close and project open close notices for our customers that would not auto send but be used by using the send email option/template and I would like it to auto populate some case variables such as caes number and description.  Can this be done in Version 6.7.5 (Build 1109) Sugar Professional? I am new to using this system and I can't seem to find a solution to getting the case info in my emails

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