AnsweredAssumed Answered

Case mismatch errors on installation

Question asked by davea66 davea66 on Jun 27, 2014
Latest reply on Jul 18, 2014 by jsmith
Hi
I am trying to install SugarCRM to evaluate, but on initial run, the index.php directs me to install.php which is just a blank page. If I turn on PHP errors I get:-

Warning: require_once(include/JSON.php): failed to open stream: No such
file or directory in
/srv/www/htdocs/sugarcrm/include/SugarEmailAddress/SugarEmailAddress.php
  on line 46

Fatal error: require_once(): Failed opening required 'include/JSON.php'
(include_path='/srv/www/htdocs/sugarcrm/include/..:.:/usr/share/php5:/usr/share/php5/PEAR')
  in
/srv/www/htdocs/sugarcrm/include/SugarEmailAddress/SugarEmailAddress.php
  on line 46


although JSON.php DOES exist in /srv/www/htdocs/sugarcrm/include.

Could anyone help please?

Thanks :)

Dave

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