AnsweredAssumed Answered

How do I get the Excel Plug-in to update records?

Question asked by Ivan Lee on Jun 20, 2014
Latest reply on Jun 21, 2014 by paperless
I have successfully installed the Excel plugin, able to login to Sugar  and access reports into the spreadsheet. But when trying to update records, the "Update to Sugar" in the Menu and right-click dialog box is grey out. Where should I look for the cause of the problem?

Sugar CRM Pro 6.5 on premise, Excel 2013 32bit plugin.