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Send e-mail to assigned user within a Work Flow

Question asked by Craig Tovatt on Jun 19, 2014
Latest reply on Jun 30, 2015 by BhaveshBhanushali
Is there a way to send an e-mail, within work flow management, to the assigned user?  the only options we are given are:

- A specified user 
- All users in a specified team 
- All users in a specified role 
- Logged in user at time of execution 


What happened to the "assigned user" option?

What I am trying to do is: 

When our tech support opens a case on a specific customer which is tagged a "Target Account" in the accounts module (custom field), I want an email to generate automatically to the assigned sales rep of that account. 

I have everything working fine except being able to send the e-mail to the "assigned user" of that account.

Thanks in advance..


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