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How can I create a VoIP call queue?

Question asked by hawat.thufir hawat.thufir on Jun 19, 2014
Latest reply on Sep 27, 2016 by Rachel Brink
I just installed the community build of SugarCRM and am finding my way.  I understand that there's support for VoIP, both Skype and SIP.  I'm googling how to click to dial.

I would like to create a queue (FIFO) of contacts, and then work my way through sequentially.  Is this a campaign? 

How do I create some sort of queue and pop from that queue?

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