AnsweredAssumed Answered

Custom related fields' labels reset to default

Question asked by Wayne Wayne on Jun 5, 2014
Latest reply on Nov 2, 2017 by shahzaib shaikh
Branched to a new discussion

Like • Show 5 Likes5
Comment • 94

Hi,

My custom related field labels constantly revert back to default?
e.g. Husband Name = Contact or Practitioner Name = Contact

In this example, Levi's field is related to his Wife's contact record.

As you can appreciate, things get very confusing within our instance as more and more custom related fields are added (not to mention within the Admin back-end...Which field is that again?!)

A non-code solution or suggestions would be hugely appreciated if possible.

Using Pro 6.7.5 On-Demand.

Cheers.

Alex Nassi

Jan 27, 2016 8:18 AM

Correct Answer

Hi Yosef,

The hotfix is attached to this message. Please download this zip file and load it directly into your instance (still zipped) by navigating to Admin > Module Loader. After installing, please run a Quick Repair and Rebuild. Please note that this fix may regress if you upgrade your instance and it may need to be reloaded or updated.

I hope this helps!
Alex

See the reply in context

No one else had this question

Outcomes

93 Replies

Alex Nassi Jun 10, 2014 12:47 PM
Mark Correct
Correct Answer
Hi Wayne,

I am sorry that you are running into this issue with your labels on your relate fields. This sounds like a known issue, so I created a case on your behalf for our Support team to investigate this further. I added some notes on my findings, but if I am correct, this would be a change our team would have to make since you're hosted On Demand.

They'll be reaching out shortly with more information.

I hope this helps!

Alex
Like • Show 1 Like1
Actions
Wayne Wayne Jun 12, 2014 7:44 PM
Mark Correct
Correct Answer
Thanks for your time and energy, Alex.

Support have since been in contact with me and hotfixed the problem. It appears to be working correctly on the FIELDS that are currently related/effected.

I'm yet to add more to be 100% sure that the issue is solved, but I remain positive. I'll confirm with Support when I get a chance (I have a million and one things on at the moment!)

Cheers :)
Like • Show 0 Likes0
Actions
- Alex Nassi @ Wayne Wayne on Jun 12, 2014 8:09 PM
  Mark Correct
  Correct Answer
  Great to hear Wayne!
  
  I'll let the case owner know that you're good so far, but to leave the case open a few more days to let you test. In case you run into any issues either before or after the case is closed, feel free to let me know here or follow up on that case so the Support team can take a closer look.
  
  Thanks!
  Like • Show 0 Likes0
  Actions
Hugo Hugo Jun 13, 2014 5:52 AM
Mark Correct
Correct Answer
Hello. Having the same issue on CE on self-hosted server. Can you please post the bugfix?
Like • Show 0 Likes0
Actions
- Alex Nassi @ Hugo Hugo on Jun 13, 2014 10:48 AM
  Mark Correct
  Correct Answer
  Hi Hugo,
  
  What version of Sugar are you running? I would like to make sure that the version and hotfix match up. For reference, if you're running 6.5.16 (The most up to date version of CE), the relevant bug will be 57145.
  
  Thank you,
  Alex
  Like • Show 0 Likes0
  Actions
- Hugo Hugo @ Hugo Hugo on Jun 13, 2014 10:50 AM
  Mark Correct
  Correct Answer
  Sugar Version 6.5.16 (build 1082)
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ Hugo Hugo on Jun 13, 2014 10:59 AM
  Mark Correct
  Correct Answer
  Hi Hugo,
  
  I just emailed you a file containing the hotfix with installation instructions.
  
  I hope this helps!
  Alex
  Like • Show 0 Likes0
  Actions
- pt1xoom @ Hugo Hugo on Jun 20, 2014 10:51 AM
  Mark Correct
  Correct Answer
  Hello, Can you email me the hotfix, also? I am using CE 6.5.16 (Build 1082). Thankl you.
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ Hugo Hugo on Jun 20, 2014 11:07 AM
  Mark Correct
  Correct Answer
  It's on the way Patrick! I hope this helps!
  Like • Show 0 Likes0
  Actions
- pt1xoom @ Hugo Hugo on Jun 20, 2014 11:36 AM
  Mark Correct
  Correct Answer
  Thank you, Thank you, Thank you. I have been struggling with this for the last 6 months. Every time I made any change in Studio, it would change my custom field labels back to default.
  
  This fixed my issue.
  
  Thank you.
  Like • Show 0 Likes0
  Actions
- kyriakoy @ Hugo Hugo on Nov 9, 2015 10:41 AM
  Mark Correct
  Correct Answer
  Hi I think that this patch is related to my problem here
  My Sugar Version 6.5.16 (build 1082)
  
  Thank you
  Like • Show 0 Likes0
  Actions
kyriakoy Jul 8, 2014 2:02 PM
Mark Correct
Correct Answer
This reply was created from a merged topic originally titled Unable to change field label. I am Trying to change a label using Admin->Studio Label Editor.
The label is changed successfully unfortunately after I try Repair->Quick Rebuild the Label return to the state before my change.

I search to find the old label to the files before I try the Quick Rebuild and I find it to the following
./custom/Extension/modules/Accounts/Ext/Language/en_us.Export Downgrade.php:12:$mod_strings['LBL_EDITVIEW_PANEL1'] = 'First Time Registration';

Any idea ?
Like • Show 0 Likes0
Actions
- Alex Nassi @ kyriakoy on Jul 8, 2014 2:03 PM
  Mark Correct
  Correct Answer
  Hi Nikos,
  
  Can you please confirm what version and flavor of Sugar you are using?
  
  Thank you,
  Alex
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ kyriakoy on Jul 8, 2014 3:18 PM
  Mark Correct
  Correct Answer
  Hi Nikos,
  
  The hotfix is on its way for you as well.
  
  I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
evalentine evalentine Aug 8, 2014 12:39 PM
Mark Correct
Correct Answer
I may be seeing the same issue. Running 6.5.17 CE. When I load a custom module built in module Builder, the labels are correct. I then run the repair > Quick repair, the labels change. I have been correcting in Studio but the same thing happens when the repair is run.

Where do I find the original (Prime) label and fix it there? Can I get the hotfix as well?
Like • Show 0 Likes0
Actions
- Alex Nassi @ evalentine evalentine on Aug 8, 2014 12:54 PM
  Mark Correct
  Correct Answer
  Hi Evalentine,
  
  I'm working on getting you a copy of the hotfix. The most recent copy I have is for 6.5.16. Once I have an updated copy for 6.5.17, I'll send it over to you.
  
  Thanks,
  Alex
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ evalentine evalentine on Aug 8, 2014 2:30 PM
  Mark Correct
  Correct Answer
  This hotfix has been emailed to you. Hope this helps!
  Like • Show 0 Likes0
  Actions
- adanielyan adanielyan @ evalentine evalentine on Aug 18, 2014 12:52 PM
  Mark Correct
  Correct Answer
  Hi Alex, I have the same issue. I am on 6.5.17CE. Can you please send me the fix? If you don't have a fix for that version please send the one for the 6.5.16 and I will figure out how to apply it to a newer version
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ evalentine evalentine on Aug 19, 2014 2:55 PM
  Mark Correct
  Correct Answer
  Hi Armen,
  
  The hotfix has been sent to you via email. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
- adanielyan adanielyan @ evalentine evalentine on Aug 19, 2014 2:56 PM
  Mark Correct
  Correct Answer
  Great! Thanks a lot!
  Like • Show 0 Likes0
  Actions
- abbacham abbacham @ evalentine evalentine on Jan 28, 2015 1:01 PM
  Mark Correct
  Correct Answer
  Can I get this hotfix. V 6.5.20 (Build 1001)
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ evalentine evalentine on Feb 2, 2015 9:47 PM
  Mark Correct
  Correct Answer
  Hi Abbacham,
  
  This hotfix has been emailed to you. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
Anele Anele Aug 15, 2014 8:07 AM
Mark Correct
Correct Answer
Hi Alex,

I think i am having a similar problem, specifically with the information in the dropdown menu's once i create or even edit a drop down it will reflect in the module, but will the revert straight back to to the default(in the case of an edited dropdown).

your help would be appreciated.

I am using version 6.5.16 build 1082

thanks

Anele
Like • Show 0 Likes0
Actions
- Alex Nassi @ Anele Anele on Aug 19, 2014 2:56 PM
  Mark Correct
  Correct Answer
  Hi Anele,
  
  This has been sent to you via email. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
- Anele Anele @ Anele Anele on Aug 21, 2014 6:17 AM
  Mark Correct
  Correct Answer
  Thanks Alex, it seems to be working great!!
  Like • Show 0 Likes0
  Actions
Jonathan Bispo Aug 16, 2014 12:20 PM
Mark Correct
Correct Answer
Please, I need the hotfix too. I have the same problem. SugarCRM 6.5.17 CE build 1220. Thanks.
Like • Show 0 Likes0
Actions
- Alex Nassi @ Jonathan Bispo on Aug 19, 2014 2:59 PM
  Mark Correct
  Correct Answer
  Hi Jonathan,
  
  The hotfix is on the way to you via email. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
christian.flamm christian.flamm Aug 20, 2014 7:48 AM
Mark Correct
Correct Answer
Same Problem with SugarCRM 6.5.17 Pro. Need that hotfix, thx!
Like • Show 0 Likes0
Actions
- Alex Nassi @ christian.flamm christian.flamm on Aug 20, 2014 9:05 PM
  Mark Correct
  Correct Answer
  Hi Christian,
  
  I just sent you the hotfix via email. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
- christian.flamm christian.flamm @ christian.flamm christian.flamm on Aug 21, 2014 4:39 AM
  Mark Correct
  Correct Answer
  Thx, I'll let you know
  Like • Show 0 Likes0
  Actions
- christian.flamm christian.flamm @ christian.flamm christian.flamm on Aug 22, 2014 10:46 AM
  Mark Correct
  Correct Answer
  What's the canonical way to become aware and obtain such a hotfix?
  Like • Show 0 Likes0
  Actions
Ed Ed Aug 20, 2014 12:56 PM
Mark Correct
Correct Answer
Please send the HotFix.

Thanks.
Like • Show 0 Likes0
Actions
- Alex Nassi @ Ed Ed on Aug 20, 2014 9:06 PM
  Mark Correct
  Correct Answer
  Hi Ed,
  
  Can you please confirm what version and edition of Sugar you are using? I want to make sure I send you the correct version of the hotfix.
  
  Thank you,
  Alex
  Like • Show 0 Likes0
  Actions
Katie Winter Aug 22, 2014 6:05 PM
Mark Correct
Correct Answer
I am having the same problem on SugarCRM 6.5.16 Build 1082. Could you send the hotfix.

Thank you.
Like • Show 0 Likes0
Actions
- Alex Nassi @ Katie Winter on Sep 9, 2014 8:35 PM
  Mark Correct
  Correct Answer
  Hi Katie,
  
  This hotfix has been sent to you via email. Hope it helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
George George Sep 29, 2014 12:43 PM
Mark Correct
Correct Answer
I am having the same problem. Can you send the hotfix?
Like • Show 0 Likes0
Actions
- George George @ George George on Sep 29, 2014 12:56 PM
  Mark Correct
  Correct Answer
  I have Version 6.5.17 (Build 1220)
  Like • Show 0 Likes0
  Actions
- George George @ George George on Sep 29, 2014 1:07 PM
  Mark Correct
  Correct Answer
  Sorry, I have Sugar CE Version 6.5.17 (Build 1220)
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ George George on Oct 7, 2014 2:55 PM
  Mark Correct
  Correct Answer
  Hi George,
  
  Thanks for providing this information. I just sent the hotfix to you. I hope this helps!
  
  -Alex
  Like • Show 0 Likes0
  Actions
sieberta sieberta Nov 6, 2014 9:31 AM
Mark Correct
Correct Answer
Please send the hotfix: Sugar Version 6.5.17 (Build 1220)
Like • Show 0 Likes0
Actions
- Alex Nassi @ sieberta sieberta on Nov 6, 2014 3:45 PM
  Mark Correct
  Correct Answer
  This has been sent via email. I hope this helps!
  Like • Show 0 Likes0
  Actions
- sieberta sieberta @ sieberta sieberta on Nov 6, 2014 6:19 PM
  Mark Correct
  Correct Answer
  Worked like a charm! Thank you!
  Like • Show 0 Likes0
  Actions
chris chris Nov 11, 2014 2:24 PM
Mark Correct
Correct Answer
Hey. Is there a similar fix for Sugar Version 6.5.18 (Build 1110)? Or can I use one for another Version?
Like • Show 0 Likes0
Actions
- Alex Nassi @ chris chris on Nov 11, 2014 3:43 PM
  Mark Correct
  Correct Answer
  Hi Chris,
  
  What edition of Sugar are you running? (Community, Professional, Enterprise, Ultimate?)
  
  Thanks,
  Alex
  Like • Show 0 Likes0
  Actions
- chris chris @ chris chris on Nov 11, 2014 8:20 PM
  Mark Correct
  Correct Answer
  Thanks for getting back so quickly. Community.
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ chris chris on Nov 14, 2014 4:10 PM
  Mark Correct
  Correct Answer
  Hi Chris,
  
  I just sent over the hotfix to you via email.
  
  I hope this helps!
  Alex
  Like • Show 0 Likes0
  Actions
- chris chris @ chris chris on Nov 16, 2014 9:18 AM
  Mark Correct
  Correct Answer
  Thanks a lot, Alex. Works like a charm. This was driving me crazy.
  Like • Show 0 Likes0
  Actions
drosenfeld Nov 26, 2014 11:11 AM
Mark Correct
Correct Answer
Hi Alex,

I think i am having the same problem. Could you send me the HotFix, please?

Thanks for advance!

I am using Sugar CE Versión 6.5.15 (Build 1083)
Like • Show 0 Likes0
Actions
- Alex Nassi @ drosenfeld on Feb 2, 2015 9:46 PM
  Mark Correct
  Correct Answer
  Hi Diego,
  
  This hotfix has been emailed to you. I hope this helps and I am sorry for the delay in following up on this!
  
  -Alex
  Like • Show 0 Likes0
  Actions
Gervor Gervor Dec 4, 2014 8:51 PM
Mark Correct
Correct Answer
Please also email me the hotfix: Sugar CE Version 6.5.17 (Build 1220)
Like • Show 0 Likes0
Actions
- Alex Nassi @ Gervor Gervor on Feb 2, 2015 9:46 PM
  Mark Correct
  Correct Answer
  Hi Gervor,
  
  This hotfix has been emailed to you. I hope this helps and I am sorry for the delay in following up on this!
  
  -Alex
  Like • Show 0 Likes0
  Actions
Gervor Gervor Jan 15, 2015 1:54 PM
Mark Correct
Correct Answer
Anyone there? I need this hotfix as well please. This issue is really causing me problems!
Like • Show 0 Likes0
Actions
Gervor Gervor Jan 16, 2015 9:43 AM
Mark Correct
Correct Answer
I found that it works if you update the label manually in the relevant relation file in this folder:
custom/Extension/modules/Accounts/Ext/Language
If I now do a quick repair then I do not lose the custom labels.
I hope this helps anyone!!
Like • Show 1 Like1
Actions
Christy Smith Mar 16, 2015 4:31 PM
Mark Correct
Correct Answer
I am working with an on premise version of Sugar Enterprise, 7.2.2.1. I notice this was occurring in our sandbox version where I'm working on enhancements. Would a hotfix also help me?
Like • Show 0 Likes0
Actions
- Jason Eggers @ Christy Smith on Mar 19, 2015 11:41 AM
  Mark Correct
  Correct Answer
  It depends. How are you editing the labels?
  Like • Show 0 Likes0
  Actions
- Christy Smith @ Christy Smith on Mar 30, 2015 11:27 AM
  Mark Correct
  Correct Answer
  I would up editing them in the Labels area of Studio as opposed to the Layout view, and that seemed to do the trick without needing to install anything.
  Like • Show 0 Likes0
  Actions
Steve Schultz Mar 29, 2015 3:33 PM
Mark Correct
Correct Answer
Sugar CRM CE Version 6.5.20 (Build 1001)
would like hotfix, too!
Like • Show 0 Likes0
Actions
Ralph Julian Siasat May 6, 2015 12:55 AM
Mark Correct
Correct Answer
Please also email me the hotfix: Sugar CE Version 6.5.11
Thanks!
Like • Show 0 Likes0
Actions
- Alex Nassi @ Ralph Julian Siasat on May 14, 2015 7:02 PM
  Mark Correct
  Correct Answer
  Hi Ralph,
  
  The hotfix currently does not cover 6.5.11, but I am looking into getting a copy of it that will work for you. I'll update you with more information once available.
  
  Thanks,
  Alex
  Like • Show 0 Likes0
  Actions
- Ralph Julian Siasat @ Ralph Julian Siasat on May 14, 2015 11:03 PM
  Mark Correct
  Correct Answer
  Please let me know once there's a fix provided for this version. Thank you very much!
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ Ralph Julian Siasat on May 15, 2015 1:11 PM
  Mark Correct
  Correct Answer
  Hi Ralph,
  
  The hotfix is on the way via email.
  
  Hope this helps!
  Alex
  Like • Show 0 Likes0
  Actions
- Ralph Julian Siasat @ Ralph Julian Siasat on May 17, 2015 11:35 PM
  Mark Correct
  Correct Answer
  Hi Alex,
  
  Thank you for the Hotfix you provided. I received the hotfix and tried it on my local. Apparently the labels still does not change after saving. I already installed it via Module Loader and did a quick repair & rebuild then tried to edit it via studio, it still reverted back to it's previous label after saving.
  Like • Show 0 Likes0
  Actions
- Jason Eggers @ Ralph Julian Siasat on May 17, 2015 11:43 PM
  Mark Correct
  Correct Answer
  That could also be a file permissions issue that is preventing Studio from writing to the custom version of that language file. Same behavior will happen in that case.
  Like • Show 0 Likes0
  Actions
- Ralph Julian Siasat @ Ralph Julian Siasat on May 18, 2015 2:05 AM
  Mark Correct
  Correct Answer
  Hello eggsurplus,
  
  Thank you very much for your support.
  Apparently this is not a permissions issue because this bug also occurs on my local copy on Windows.
  
  What other possible reasons could have caused this bug?
  Like • Show 0 Likes0
  Actions
- Jason Eggers @ Ralph Julian Siasat on May 18, 2015 2:16 AM
  Mark Correct
  Correct Answer
  Are you doing a Save & Deploy or just a Save?
  Like • Show 0 Likes0
  Actions
- Ralph Julian Siasat @ Ralph Julian Siasat on May 18, 2015 2:33 AM
  Mark Correct
  Correct Answer
  After editing the field labels in Studio I just click on Save & Deploy. There's no Save button.
  Like • Show 0 Likes0
  Actions
Steve Schultz May 13, 2015 11:18 AM
Mark Correct
Correct Answer
Sugar Version 6.5.20 (Build 1001) - Alex, Is there a hotfix for 6.5.20? Best, I know I never received a file.
Like • Show 0 Likes0
Actions
- Alex Nassi @ Steve Schultz on May 14, 2015 7:01 PM
  Mark Correct
  Correct Answer
  Hi Steve,
  
  This hotfix has been emailed to you.
  
  I hope this helps!
  Alex
  Like • Show 0 Likes0
  Actions
- cduquev cduquev @ Steve Schultz on Jun 19, 2015 12:49 PM
  Mark Correct
  Correct Answer
  Hi Alex, can you send me please the same hotfix for 6.5.20? thanks!!
  Like • Show 0 Likes0
  Actions
FrankieTX FrankieTX Jul 7, 2015 10:35 AM
Mark Correct
Correct Answer
I would greatly appreciate the hotfix as well. We are running v 6.5.20 (Build 1001). Thanks so much!!!
Like • Show 0 Likes0
Actions
LifeIsGood LifeIsGood Jul 30, 2015 4:04 PM
Mark Correct
Correct Answer
I Alex, can you send me the hotfix for 6.5.20 ?

Regards
Like • Show 0 Likes0
Actions
Alex Nassi Jul 30, 2015 5:14 PM
Mark Correct
Correct Answer
Hello Cduquev, FrankieTX, and Michel Bourque,

The hotfix has been sent to all of you via email

I hope this helps!
Alex
Like • Show 0 Likes0
Actions
- Leopoldo Cantillo @ Alex Nassi on Oct 24, 2015 7:10 PM
  Mark Correct
  Correct Answer
  Hi Alex,
  I would greatly appreciate the hotfix as well. I'm running v 6.5.20 (Build 1001). Please share link or send me mail.
  Thanks so much!!!
  Like • Show 0 Likes0
  Actions
LifeIsGood LifeIsGood Aug 2, 2015 1:56 PM
Mark Correct
Correct Answer
Hi Alex, I try the hotfix but it didn't solve my issue. This is a recurring problem since I used the Repair tool. I can figure out what's is wrong with the administration module. Permission are set 755 - 644.
At the beginning, we should read "Welcome or bienvenue". I can't not use any administration tools.

Regards
Like • Show 0 Likes0
Actions
- Alex Nassi @ LifeIsGood LifeIsGood on Aug 3, 2015 11:39 AM
  Mark Correct
  Correct Answer
  Hello LifeIsGood. This is being separated into a new conversation as this issue is not related to the bug identified in this conversation. Please reference the new conversation here: Labels are showing system labelling instead of language defined labels
  Like • Show 0 Likes0
  Actions
- LifeIsGood LifeIsGood @ LifeIsGood LifeIsGood on Aug 4, 2015 5:43 PM
  Mark Correct
  Correct Answer
  Hi, I find the puzzle piece. Both files en_US.lang.php and fr_Fr.lang.php were empty.
  .. ./cache/modules/Administration/language/en_US.lang.php. I reload files from a backup.
  Like • Show 0 Likes0
  Actions
- T G @ LifeIsGood LifeIsGood on Aug 18, 2015 11:57 AM
  Mark Correct
  Correct Answer
  Hi Alex, when I try to change the display label of fields for my leads it changes back to what it was originally. I'm using Version 6.5.22 (Build 1055)
  Like • Show 0 Likes0
  Actions
T G Aug 17, 2015 10:51 AM
Mark Correct
Correct Answer
Hi Alex, when I try to change the display label of fields for my leads it changes back to what it was originally. I'm using Version 6.5.22 (Build 1055)
Like • Show 0 Likes0
Actions
- Alex Nassi @ T G on Aug 18, 2015 6:32 PM
  Mark Correct
  Correct Answer
  Hi Mosambique,
  
  This has been sent to you via email.
  
  I hope this helps!
  Alex
  Like • Show 0 Likes0
  Actions
- T G @ T G on Aug 18, 2015 10:06 PM
  Mark Correct
  Correct Answer
  Thank you, however the upload didn't work, saying "This file is not compatible with sugar 6.5.22.
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ T G on Aug 19, 2015 1:03 PM
  Mark Correct
  Correct Answer
  Sorry about that Mosambique. I'm working on getting you an updated copy of the fix to include 6.5.22. I'll send it back to you once ready.
  Like • Show 0 Likes0
  Actions
- Alex Nassi @ T G on Aug 19, 2015 6:32 PM
  Mark Correct
  Correct Answer
  A new copy of the hotfix has been sent to you that is compatible with 6.5.22
  Like • Show 0 Likes0
  Actions
  - ypogrow@yedidim.org @ Alex Nassi on Jan 27, 2016 2:43 AM
    Mark Correct
    Correct Answer
    Hi Alex,
    Can I please get the hotfix for community edition 6.5.22 ?
    
    Thanks,
    Yosef
    Like • Show 0 Likes0
    Actions
    - Alex Nassi @ ypogrow@yedidim.org on Jan 27, 2016 8:18 AM
      Unmark Correct
      Correct Answer
      Hi Yosef,
      
      The hotfix is attached to this message. Please download this zip file and load it directly into your instance (still zipped) by navigating to Admin > Module Loader. After installing, please run a Quick Repair and Rebuild. Please note that this fix may regress if you upgrade your instance and it may need to be reloaded or updated.
      
      I hope this helps!
      Alex
      Attachments
      HotFix_57145+64058_6.5.14-6.5.22_ALL_QRAR.zip15.8 KB
      Like • Show 0 Likes0
      Actions
      - ypogrow@yedidim.org @ Alex Nassi on Jan 27, 2016 9:00 AM
        Mark Correct
        Correct Answer
        Thanks for your reply but I think you forgot to attach the zip file.
        
        On Wednesday, January 27, 2016, Alex Nassi <sugarcrm-public@jiveon.com>
        Like • Show 0 Likes0
        Actions
        Alex Nassi @ ypogrow@yedidim.org on Jan 27, 2016 9:13 AM
        Mark Correct
        Correct Answer
        Hi Yosef,
        
        It should show on my reply in the community, but it looks like you replied from the email notification:
        
        This link, https://community.sugarcrm.com/servlet/JiveServlet/download/77170-4053/HotFix_57145%2B64058_6.5.14-6.5.22_ALL_QRAR.zip should trigger the download for you.
        
        -Alex
        Like • Show 0 Likes0
        Actions
- Joseph ONeil @ T G on Aug 27, 2015 5:17 AM
  Mark Correct
  Correct Answer
  Alex,
  
  I am experiencing a similar issue in that when I change the title of a subpanel and then Save and Deploy it reverts back to the default. Is this addressed with this hotfix?
  
  Using Community Edition Version 6.5.20 (Build 1001)
  
  Thanks
  
  Joe O
  Like • Show 0 Likes0
  Actions
- Anand Chawla @ T G on Sep 2, 2015 12:20 PM
  Mark Correct
  Correct Answer
  Can I get that fix too.. for SugarCRM CE 6.5.20 (Build 1001)
  Is there a link from where we can directly download the hotfix from without troubling you?
  Like • Show 0 Likes0
  Actions
Anand Chawla Sep 20, 2015 12:12 PM
Mark Correct
Correct Answer
Since Alex Nassi is extremely busy and cannot provide the hot fix, Is it possible for people who already got the hotfix to share it on some common platform?
Like • Show 0 Likes0
Actions
- Joseph ONeil @ Anand Chawla on Sep 27, 2015 3:04 PM
  Mark Correct
  Correct Answer
  That would be very helpful. I am under significant pressure to fix this problem from our users.
  Like • Show 0 Likes0
  Actions
- jeremysaye @ Anand Chawla on Oct 2, 2015 10:22 PM
  Mark Correct
  Correct Answer
  Same here. I need the hotfix for CE 6.5.20.
  Like • Show 0 Likes0
  Actions
- Darrel Hayner @ Anand Chawla on Oct 19, 2015 1:02 PM
  Mark Correct
  Correct Answer
  I'd appreciate this as well, 6.5.20 . Thanks
  Like • Show 0 Likes0
  Actions
shahzaib shaikh Nov 2, 2017 8:56 AM
Mark Correct
Correct Answer
facing the same problem.Please email me the hotfix:Version 6.5.16 (Build 1082)
Like • Show 0 Likes0
Actions

Custom related fields' labels reset to default

Outcomes

Attachments

Related Content

Recommended Content

Incoming Links