AnsweredAssumed Answered

New User is receiving password errors on initial login

Question asked by Satish Kumar on Jun 2, 2014
Latest reply on Jun 2, 2014 by Sumit Sahay
New User - Password Issues

Created a new user and user also got an email from the
system with subject "New account information" which had the username
and also the password

Now when the user tries to login for the first time using
the password that was sent via email he gets the below screen




Error says (Your password has expired. Please provide a new
password.)

Now when the user tries to enter a new password or tries to
enter the password that he go on the email gets the below error




Error Says (Incorrect current password for user testuser.
Re-enter password information.)

We are using Version 6.5.16 (Build 1082)

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