AnsweredAssumed Answered

SMTP server error: 5.5.2 Send hello first

Question asked by RyanBrooks11 RyanBrooks11 on May 19, 2014
Latest reply on Apr 16, 2018 by Igor Zaika
Greetings,

I'm banging my head against the wall with this one.

Roughly two weeks ago, I had email properly configured and working in Sugar CE with the below settings:

Type: Exchange
Server: mail.mydomain.com
From: crm@mydomain.com
SMTP Auth: yes
User: crm@mydomain.local
Password: <mypassword>
SSL or TLS: TLS
Port: 25

Now - and without changing any settings related to email - I'm getting the following error message:

Error:The following From address failed: crm@mydomain.com
SMTP server error: 5.5.2 Send hello first

Anyone know how to fix this? I've scoured the SugarCRM forums and Google for related errors, but I'm not turning up much of use.

My SugarCRM.log, even in verbose, doesn't give me too much related to this either. It just echoes the same error.

I'd appreciate any advice you guys can give me.

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