AnsweredAssumed Answered

Trouble getting outgoing email setup

Question asked by Summer Summer on May 7, 2014
Latest reply on Jun 27, 2014 by dkallish
I am hosted on siteground
Sugar is on a subdomain if it makes any difference. Example (sugarcrm.mydomain.com)

I created an email addy in my siteground cpanel.
I then entered all the details for the email.

"From" Name: *
                                   Sugar CRM

"From" Address: *              sugarcrm at mydomain.com

Choose your Email provider                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Other
             
                                                     SMTP Mail Server: *                  secure180.sgcpanel.com                         

SMTP Port: *                                        I tried 25 and 465

Use SMTP Authentication:                                        Enable SMTP over SSL or TLS?                                             I tried none, SSL and TLS


                                              Username: *                                                                                                                                                                            Copied and pasted directly from siteground Used full email addy               sugarcrm at mydomain.com

Password: * Entered this several times and then went back and changed it in my cpanel and then entered it again just to make sure I didn't mess up.

Every time I get this dialog.

Error:The following From address failed: sugarcrm@mydomain.com


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