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How to create a WF to send an email to the costumers for birthdate.

Question asked by rnsolucion rnsolucion on May 5, 2014
Latest reply on May 8, 2014 by rnsolucion rnsolucion
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1. I fill the "birthdate" field with the next birthday (example: born 14/10/1986 - next birthdate 14/10/2014). 
2. WF: Leads / Condition: When (birthdate) is less than 0h   from now / Alert: Send congratulation using a template to the lead /   Action: There is no action ptrogrammed 
 
Expected result: 
- An email is sent to the costumer de day of his birthday (filled in &birthdate& field) 
 
Actual result: 
- Nothing happens 


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