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How can I get the Outlook plug-in to detect a custom module as I am unable to create an email relationship in studio for the custom module?

Question asked by Girish Cholayill on Apr 28, 2014
Latest reply on May 7, 2014 by Alex Nassi
Hi , I am new to sugarcrm & no coder. These are the basic pointers of my case -

  1. I built a custom module (Clients) for my purpose in my SugarCRM Community Edition 6.5 using the module builder.
  2. I am also using an outlook plugin for my external email client.
  3. I need to archive the email communication using the outlook plugin.
  4. This can be achieved only when the plug-in detects the custom module.
  5. The only possible method is by creating an activities relationship for emails with the custom module in Studio.
I have gone through many different threads for this issue, however, all majorly ask you to make changes to the code. As mentioned, I am no coder & hence unable to make the required changes.

Is there any method with which I can create a relationship between the custom module & emails so as to get the outlook plugin to detect the custom module without making any manual changes in the coding for the CRM?

Appreciate any help.

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