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Emails sent to leads are not being tracked

Question asked by NovaGlenn NovaGlenn on Apr 26, 2014
Latest reply on May 12, 2014 by Bill Convis
I purchased SugarCRM last week, and as I'm learning how to use SugarCRM, I am beginning to think there is very little sophistication to this software.  For example, I sent an email to a lead.  The email doesn't show up on the Lead's record.  What good is a CRM that doesn't track emails?

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