AnsweredAssumed Answered

Popup Alerts do not always work

Question asked by juliebrown juliebrown on Apr 23, 2014
Latest reply on Jul 21, 2015 by Julio Gomes
I have built custom 'action' buttons on calls and one of them is 'Return Call Later'.  The return call later reschedules the same call to the selected time and sets an alert to popup 5 minutes prior.

The popup alert does not work consistently.   I've tested it a billion times.  Sometimes it works, sometimes it doesn't.