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How do you unclutter group mailboxes but preserve emails?

Question asked by Francesca Shiekh on Apr 16, 2014
Latest reply on May 22, 2014 by Francesca Shiekh
I have several inbound mailboxes that create Cases.
I want to preserve the whole email history but with inboxes reaching upward of 20K emails there seem to be more and more slowdowns in opening the new email.

I am assuming that it's the size of the inbox that is slowing things down.

So what is the appropriate way to declutter the inbox (move read emails out?) while preserving the emails so that old cases can still be looked up and emails re-read?

Are there any dangers in just marking all older email as status = 'Archived' ?

thanks
FrancescaS
SugarCRM 6.5.15 Pro on Site LAMP

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