AnsweredAssumed Answered

Emails Module - MS Outlook file attachment issue

Question asked by deoj on Apr 11, 2014
Latest reply on Mar 14, 2015 by JoãoCarlosMoreno
Hi all,

We are using the Emails module and have configured a Group Mail Account (Gmail).
All emails together with their attachments are downloaded into the crm without issues until I noticed that if the attachments are in MS Outlook format (*.msg and *.eml files), they are not downloaded!

I have tested several times, and confirmed that only those files are having issues.

Seems like in the function importOneEmail() of modules/InboundEmail/InboundEmail.php

  in the line:
$structure = imap_fetchstructure($this->conn, $msgNo);
the attachment info cannot be retrieved when I tried to print out the $structure object.

does anyone have idea on this issue?

I'll appreciate any help.
thank you.

SugarCRM Professional 6.5.16 (Build 1082)
PHP 5.3.13