AnsweredAssumed Answered

Missing KBDocuments module causing error

Question asked by rsanper rsanper on Apr 10, 2014
Latest reply on Jan 14, 2015 by Fernando Fernando

Can anyone please help me?

I have a fresh install of SugarCRM CE and I have a problem. I have no KBDocuments module in my ./modules folder but my ./module/Cases/metadata/subpaneldefs.php points to that module, so my log shows:

Thu Apr 10 20:01:13 2014 [3664][1][ERROR] Unable to find relationship case_kbdocuments
Thu Apr 10 20:01:13 2014 [3664][1][FATAL] kbdocuments for case_kbdocuments failed to load

Why is that module missing?
How can I delete the relationship between Cases and KBDocuments to avoid this error?

I cannot access "Knowledge Base" subpanel for Cases module in Studio.