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How can I pass additional field values when quick creating a case from email?

Question asked by Udayakumar Sarangapani on Mar 25, 2014
Latest reply on Mar 26, 2014 by Udayakumar Sarangapani
Hi Experts,

When I use email to create cases via Quick Create option, I am getting the email subject as name and email content as description.

Is it possible to assign the 'email date sent' value to a user-defined field in Cases module?
Please let me know how to achieve this.

Thanks in advance.
-Uday

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