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Empty parent_type and parent_id on firing process_record logic hook

Question asked by Egor Ushakov on Mar 22, 2014
Latest reply on Mar 24, 2014 by Egor Ushakov

I have custom Meetings-like module (build with Basic  template) for keeping some activities related to contacts of two types (default  Contacts and newly built custom PNContacts). For establishing relationships  with those contact modules custom FlexRelate field was created. In its turn  contacts relates to accounts of two types correspondingly (see diagram below).

What I need is to display some information from Accounts/PNOffices  modules in CustomMeetings’ ListView. 

   

I started building solution using process_record logic hook  but found out that both parent_type and parent_id values are empty on firing  the hook. Is this bug or ...? If it’s not a bug do you have any ideas how to grab  parent Contacts/PNContacts record?

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