AnsweredAssumed Answered

All lead records accidentally deleted and need to be restored

Question asked by T G on Mar 20, 2014
Latest reply on Nov 9, 2017 by ted moriello
Hello,

I am very new to Sugar, and I think I may have screwed up very badly.

Here's my situation:

Created sugar on one domain. Backed it up to a file on my computer, and downloaded it onto another domain.

I deleted all the leads on the first domain, which caused all the leads over all accounts in the second domain to be deleted as well.

From what I've gathered, I need to set the 1 to a 0 on all of the leads. I have access to the database myphpadmin and SQL, but I have NO idea how to use it. 

If anyone could give step by step instructions on how to change the 15k plus leads from deleted to undeleted I would be eternally grateful.

All of the tasks assigned to these leads are still there, but the "related to" field is empty. Will the recovered leads go back into their respective tasks?

Thank you so much,

Tom





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