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Can I set up a workflow that sends assignment notifications only when the creating and assigned user are not the same?

Question asked by Mike Solomon on Mar 6, 2014
Latest reply on Mar 17, 2014 by Francesca Shiekh
I have created a workflow to replace the normal Case notification email

It is triggered when assigned_to is modified and sends an email to the new assigned user

This works but it also sends an email to yourself if you assign a case to yourself

How can I stop this happening?

To get round this I have create a new field that I populate in a before save  logichook
The workflow has been changed to send an email if the field is set to true

I'm hoping there is a better way of doing this just using workflows but can't see one :(

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