AnsweredAssumed Answered

dropdown menu missing

Question asked by jrensor jrensor on Mar 4, 2014
I am trying to create a target list from the leads module list view. Before I select any leads I can see the arrow of the dropdown menu that should contain the "Add to target list" option, but it is greyed out. As soon as I select a lead, the dropdown menu arrow disappears and I am left with only the "select all" checkbox and the Delete button.

I have gone through all the repair options. I am using version Version 6.5.14 (Build 1055).
I have various AlineaSol report modules installed.

Does anyone have any suggestions as to how I can correct this so that I can use the dropdown menu?