AnsweredAssumed Answered

Endless 'Loading...' message after installing Sugar 7

Question asked by Ashina Ashina on Feb 25, 2014
Latest reply on Sep 28, 2015 by hqiu

I've just finished to install the SugarCRM Pro version 7 and I've a strange problem. 
When I'm trying to access the webpage http://servername/sugarcrm, I only get a white page with the javascript "Loading..." text on the top.

The permissions were set as requested in the documentation, and the apache user www-data is owner of the folder. SugarCRM is running on a Debian 7 wheezy, with Apache2 and PHP5. 

Here are the log I find in Apache error logfile:
[Tue Feb 25 10:16:39 2014] [notice] caught SIGTERM, shutting down
[Tue Feb 25 10:16:40 2014] [notice] Apache/2.2.22 (Debian) PHP/5.4.4-14+deb7u7 configured -- resuming normal operations
[Tue Feb 25 10:16:48 2014] [error] [client] PHP Warning:  Unknown: function 'zlib.output_compression' not found or invalid function name in Unknown on line 0
[Tue Feb 25 10:16:49 2014] [error] [client] File does not exist: /var/www/sugarcrm/rest, referer: http://servername/sugarcrm/
Does anyone understand anything ?

Thank you.