AnsweredAssumed Answered

Automated email reminders won't send

Question asked by Eric May on Feb 24, 2014
Latest reply on Jun 25, 2014 by Asaf Army
Hi all,
thanks in advance for the help. 
We've installed Sugar CE 6.5.16 on our dedicated server. 
The problem is no matter what I do I can't get automated email reminders to work. 
Email test fine. (many test emails sent)
Initial email for a meeting invitation runs fine. 
cron job is firing correctly every minute. 

However, automated reminder emails will Not send. Period.
Whatever is failing is doing it silently. 
From server logs I can see the cron job firing and I'm not seeing any errors. 
I've tried multiple sets of file permissions to attempt to correct this. No luck. I'm now back to running server defaults of 755 & 644. 

Any help will be greatly appreciated. I've blown days on trying to resolve this and have no idea, what's failing or how to resolve it. 

Thank you,


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