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How can I search my Targets and Target Lists by email domain?
Question asked by
on Feb 14, 2014
on Feb 23, 2014 by paperless
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I need to search my Targets and Target Lists by their email, not just the first or last name. I want to be able to type out "@companyname.com" and have the search populate results. How can I do this?
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Feb 18, 2014 6:11 PM
In Targets, this is possible using wildcard search on Email Address field in Listview search (e.g. "
In 6.5/6.7, the Target module's Advanced Search contains the Email Address field by default.
In 7.x, the Email Address field must be first added to the Default column in Admin > Studio > Targets > Layouts > Layouts. After Saving & Deploying, add a filter from the Target Listview to search by Email Address. If this functionality does not work as expected, there may be a hotfix available.
It is not possible to search Target Lists by Email Address of a related Target.
We most commonly see this request as a way to prevent duplicate campaign emails by ensuring a target does not end up on multiple Target Lists. Sugar prevents this from happening by only sending 1 email per Email Address per Email Marketing record so any overlap of Targets between Target Lists on the same Campaign/Email Marketing record is not an issue.
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Feb 19, 2014 11:06 AM
This does not solve the problem.
I can search by email, but it either has to "start with" or "exactly match," neither of which allow me to search by "@company.com" to pull up all emails of a single domain.
I need to be able to search Target Lists by email domain in the same way. It is not for duplicates, but rather to pull up all targets of an email domain who wish to be removed from the campaign.
Why is this not possible? Is there some way to make it happen?
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Feb 23, 2014 2:35 PM
In 7.x, an Email Address (in Accounts or Contacts) that is removed is still being reported as found by global search - not sure if this is by design...
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