AnsweredAssumed Answered

error "403 Forbidden" when import CSV contacts

Question asked by community-support on Jan 13, 2014
Latest reply on Jan 13, 2014 by community-support
I've just finished to install a fresh new Version 6.5.16 (Build 1082).

When I go to IMPORT CONTACT I upload my csv file on STEP 1, on STEP 2 I see my contacts, on STEP 3 I see the right field mapping, but when I click on NEXT button, after one second I receive a banner on the screen that told me

'IMPORT ERRORS OCCURRED - 403 FORBIDDEN - Access to this resource on the server is denied! '

I don't understand how to fix this problem: with the previous version of sugar I neved had this kind of problem.

Please can I ask the help from the community ?

Thanks a lot !

Cusin

(from stecusin)

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